SINCE 1858
For close to 150 years, the Fuller Findings division of George H. Fuller and Son, Co. has provided high quality product to the jewelry industry. We are continually committed to offer you “The Fuller Advantage” and hope that you find this new presentation an invaluable resource.
THE FULLER ADVANTAGE:
A unique combination of quality, delivery and customer service. A guaranteed level of service unparalleled in the industry today. For close to 150 years, Fuller Findings continues to provided product and service that will dive you the edge over your competition.
GENERAL INFORMATION
Terms
Ordering
Shipment Verification
Your shipment has been inspected to guarantee the quality and accuracy of the contents of this shipment. Should any discrepancies be found when receiving this merchandise, you must contact customer service at 800-237-0043 or fax 401-723-1720 within 48 hours of receipt to report the problem.
Damaged Goods
If you have received merchandise that was damaged or tampered with by the freight carrier, please contact the freight carrier directly to file a claim. Retain all packaging that the merchandise was received in.
If the box was not damaged and one or more of the pieces are damaged when checked in, please contact customer service at 800-237-0043. You will be given a return authorization number to return the product for repair. Returns must be made within 15 days from shipment date. The return authorization number must be shown on the shipping label or package will be refused and returned.
Other Returns
All other returns will be subject to a 20% restocking fee plus all freight charges.
We do not accept used product. Repairs will be subject to a fee.